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Project title:
Big Commerce Error - Account Number Not Pulling Through To XML
Posted by:
External project from PeoplePerHour
Started:
28-Feb-2023 12:31 GMT
Description:
Big Commerce should pull through customer account numbers from orders, this is only working with some orders. We need to fix this to ensure that Big Commerce pulls through the account number for each order that has an account number applied in the back end, this should pull through to ACCOUNT NUMBER Line in XML. Please see XML file attached. If you look at the ACCOUNT NUMBER Line - that currently reads as 697. What should be in there for this customer is their account number - in this case IPAMOS01. The issue is that in Big Commerce there is no account number against some orders and therefore it isn't coming onto the XML. Please contact me if you are able to resolve this issue.
Project ID:
3313074
Project category:

Project budget:

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