Expected duration: Ongoing We are looking to bring in another helpdesk support person for a small web design company and also provide occasional support to the principle web designer/project manager.
Who is this role suited to
-Very confident and knowledgeable around WordPress and Elementor -Someone that can work alone and with a small team -Work remotely -At a desk/online for the vast majority of the day -Has other clients to supplement income -Has a stable freelance job / or small business owner with plenty of capacity for more work -Possibly already running their own small web design business -Wants a longer term role (3 to 5 years)
Essential skills
Soft skills -Customer service and client handling -Proactive attitude -Ability to use initiative -Great attention to detail -Timely response internally and to clients -Logical troubleshooting -Great written and verbal English
Technical skills -Excellent knowledge of WordPress/Popular Theme/Popular Plugins -Excellent knowledge of Elementor, Avada and other web builder tools -Good working knowledge of WooCommerce -Photoshop or similar -Ability to troubleshoot errors via logs and browser tools -Good understanding of SEO -Good understanding of domains, email and hosting - Project management
Scope of work (This list is not exhaustive)
-Provide general ticket support through our helpdesk on demand. -Content updates to sites -Basic pricing/quotes on support requests using our formula -Provide online training to clients using WordPress, Elementor and WooCommerce -Troubleshooting of client site issues
Support to principal designer and project manager
-Experience of building sites with Elementor -Experience of client and project management -Experience of enquiry / introduction calls -Experience of creating proposals.
Availability -Monday to Friday - 9am to 5pm
Response times -Aim for a response within 1 hour -Agree to respond within 3 hours
Around 10 to 20 hours per month on average. More if required to assist on projects.
Real Estate Lead Generation Specialist Category: Content Creation, Facebook Marketing, Graphic Design, Instagram Marketing, Internet Marketing, Lead Generation, Marketing, Social Media Marketing Budget: ₹12500 - ₹37500 INR
25 Dec 2025 05:04 GMT
Panduan Balas Chat TikTok Category: Automation, Chat Operation, Chatbot, Content Writing, Customer Service, Digital Marketing, Freelance, Market Research, Social Media Management Budget: $250 - $750 USD
25 Dec 2025 05:04 GMT
Christian Book Review Marketing Category: Advertising, Book Marketing, Content Marketing, Email Marketing, Influencer Marketing, Internet Marketing, Marketing, Sales Promotion, SEO, Social Media Marketing Budget: $15 - $25 USD
25 Dec 2025 05:04 GMT
Urgent Twitter Banner & Avatar Category: Banner Design, Branding, Digital Art, Graphic Design, Illustration, Photoshop, Social Media Marketing, Visual Design Budget: $10 - $30 USD
25 Dec 2025 05:04 GMT
Image Data Collection Project Category: Data Collection, Data Entry, Data Management, Excel, Graphic Design, Image Processing, Photoshop, Text Recognition Budget: ₹12500 - ₹37500 INR
25 Dec 2025 05:02 GMT
Virtual Number Purchase App Category: Android, API Integration, Flutter, IOS Development, IPhone, Mobile App Development, PHP, React Native Budget: $250 - $750 USD
25 Dec 2025 05:01 GMT
Live Beginner Excel Training Category: Data Analysis, Data Entry, Data Processing, Data Visualization, Excel Macros, Excel VBA, Visual Basic Budget: $10 - $30 USD
25 Dec 2025 05:01 GMT
W-2 Payroll Data Accuracy Audit Category: Data Analysis, Data Cleansing, Data Entry, Data Management, Data Processing, Excel, Excel Macros, Visual Basic Budget: $30 - $250 USD
25 Dec 2025 04:59 GMT
Desain Visual untuk Media Sosial Category: Adobe Illustrator, Photoshop, Figma, Graphic Design, Illustration, Logo Design, Visual Arts Budget: min $50 USD
25 Dec 2025 04:59 GMT
Trodolo – Plateforme SaaS e-commerce clé en main à vendre Category: Backend Development, ECommerce, Frontend Development, Graphic Design, React Native, React.js, React.js Framework, SaaS, Web Development, Web Design Budget: $3000 - $5000 USD
25 Dec 2025 04:58 GMT
Fix Google Workspace Email DNS Category: Account Management, DNS, Linux, PHP, System Admin, Technical Support Budget: ₹600 - ₹1500 INR
Resolve GMC Misrepresentation Suspension Category: Account Management, Digital Marketing, Google Shopping, HTML, SEO, Shopify, Shopify Templates Budget: ₹600 - ₹1500 INR
25 Dec 2025 04:49 GMT
Cinematic AI-Generated Sports Documentary-Style Video Category: 3D Animation, After Effects, AI (Artificial Intelligence) HW / SW, AI Art Creation, Animation, Runway, Video Editing, Video Services Budget: $30 - $250 USD
