We are a UK-based accident repair and credit hire business that manages both fault and non-fault vehicle damage claims. Our services include repairs, credit hire, vehicle recovery, and full insurance claims handling.
We are seeking an experienced developer or small team to build a custom CRM system to automate our end-to-end claims process—from claimant data intake, vehicle checks, and insurer correspondence, through to document generation, credit hire tracking, and legal escalation.
This system will form a core part of our business. We prefer it to be based on EspoCRM or a custom Laravel/PHP solution with clean workflow logic, robust API integration, and future scalability.
2. API Integrations • DVLA (vehicle tax & MOT status) • MIB (insurance verification) or 3rd-party proxy • Vehicle spec lookup (e.g. CarWeb API) • Driving licence check via third-party API (e.g. Licence Check or TrustID)
3. Workflow Automation • Automatically generate and send: • Hire agreements • Repair estimates • Recovery/storage invoices • Letters of claim and follow-ups • Trigger time-based escalations if insurers do not respond within 15–30 days • Assign and monitor hire vehicle usage
4. Credit Hire & Repair Tracking • Record hire start/return dates • Log vehicle assignment • Track storage duration • Monitor repair progress • Invoice generation and claim flagging
5. Legal Escalation Tools • Auto-generate: • Pre-action protocol letters • Particulars of claim • Full court bundle (PDF export) • Case progression and legal trigger points built into workflow
6. Internal Admin Dashboard • Claim status tracking • Staff login with role-based permissions • Task reminders and deadlines • Document/email logs • File upload and correspondence tracking
⸻
Deliverables: • Fully operational CRM built on EspoCRM or custom PHP/Laravel stack • Public intake form connected to CRM • All required document automation & templates • Secure API integrations • Testing, deployment & light documentation
We are looking for long-term value and would prefer someone who can also offer support and future feature development if needed.
⸻
Timeline:
4–6 weeks from project start
⸻
To Apply, Please Include: • Examples of similar CRM, workflow, or claims automation systems you’ve built • Experience with EspoCRM or Laravel (required) • Details of any previous API integrations (bonus for DVLA/MIB/licence checks) • Timeline estimate and total cost • Your preferred approach to hosting and deployment
AI Job Portal & CV Builder Category: AI Chatbot Development, AI Development, AI Model Development, Django, Graphic Design, PHP, Python, Web Development Budget: $30 - $250 USD
14 Dec 2025 04:59 GMT
PRIVATE STREAMING, MONETIZATION AND PREMIUM INTERACTION PLATFORM Category: API Development, Database Management, GitHub, Laravel, Payment Processing, Security, Software Development, Software Testing, Technical Documentation, Web Development Budget: $750 - $1500 USD
14 Dec 2025 04:58 GMT
Thoroughbred Racing Data Extractor -- 2 Category: API, Automation, Data Analysis, Data Entry, Data Extraction, Excel, Scripting, Visual Basic, Web Scraping Budget: $50 - $100 NZD
Public Health Research Paper Assistance Category: Academic Writing, Data Analysis, Editing, Health Care Management, Proofreading, Public Health, Research, Research Writing, Scientific Writing, Statistical Analysis Budget: $10 - $30 USD
14 Dec 2025 04:54 GMT
Launch My 1-to-1 Training Business Category: Automation, Digital Marketing, HTML, PayPal API, PHP, Sales, Web Development, Web Design Budget: $15 - $25 USD
14 Dec 2025 04:53 GMT
E-Commerce Website Development Category: ECommerce, Magento, PHP, Shopify, Web Development, Web Design, WooCommerce, WordPress Budget: ₹37500 - ₹75000 INR
14 Dec 2025 04:53 GMT
Social Media Manager & Real Estate Seller Leads Campaign Category: A / B Testing, Content Marketing, Facebook Marketing, Instagram Marketing, Internet Marketing, Social Media Management, Social Media Marketing, Twitter Budget: $2 - $8 AUD
Kickstart Social Media Video Presence Category: Adobe Premiere Pro, Animation, CapCut, Content Creation, Social Media Marketing, Video Editing, Video Production, Video Services Budget: ₹12500 - ₹37500 INR
