I run a growing portfolio of holiday villas and I need a reliable pair of hands to keep our listings sharp and our guests happy. Your core focus will be twofold:
1. Listings Management • Create, edit, and optimise villa listings on Airbnb and Vrbo – copy, photos, amenities, pricing, and calendar sync must stay spotless. • Track competitor rates and suggest small tweaks that keep us visible without hurting revenue. • Spot gaps in our listing content (for example on Vrbo where some amenities may map differently) and fix them before guests ever notice.
2. Guest Communication • Monitor the shared inbox and answer every email inquiry, pre-stay question, or in-stay request with a polite, upbeat tone within a couple of hours during your shift. • Escalate the occasional complex issue to me with a concise summary so I can jump in fast. • Keep a simple log of common questions so we can build out canned replies over time.
The role is part-time and flexible; I’m targeting 2–3 check-ins per day, seven days a week, but we can refine the exact hours to fit your schedule and still guarantee responsive service for our guests.
Acceptance criteria • All new bookings and inquiries acknowledged via email within two hours during agreed working hours. • Zero calendar clashes between Airbnb and Vrbo. • Weekly snapshot of listing changes made, pricing adjustments suggested, and guest feedback themes.
If you already know the Airbnb or Vrbo host dashboards, that’s a plus. Light experience with tools like iGMS or Hostaway is welcome but not required; I’m happy to walk you through my current workflow.
Sound like a good fit? Tell me about a time you fixed a listing issue before a guest noticed, and let’s get started.
Email CEO & Company Lookup Category: Data Analysis, Data Collection, Data Entry, Data Management, Excel, Research, Web Scraping, Web Search Budget: $30 - $250 USD
27 Nov 2025 16:57 GMT
Business PDF-to-Word Conversion Category: Adobe Acrobat, Adobe Creative Cloud, Adobe InDesign, Data Entry, Document Checking, Graphic Design, Microsoft Word, PDF, Word Budget: $15 - $25 USD
27 Nov 2025 16:56 GMT
Minimalist Canva Presentation Category: Business Strategy, Canva, Courses, Design, Digital Design, Marketing, Presentations Budget: £20 - £250 GBP
27 Nov 2025 16:56 GMT
Build SEO-Optimized WordPress Blog Category: HTML, PHP, SEO, SEO Auditing, SEO Writing, Web Development, WordPress, WordPress Design Budget: $30 - $250 USD
