We are looking for a reliable assistant to help manage our CRM system and support customer communication.
You will work with different types of data including account information and customer records. The role involves organizing account status, monitoring incoming customer messages, and coordinating responses with our internal team.
Main Responsibilities: - Manage and update account and customer data in the CRM - Monitor incoming messages from customers - Coordinate replies with internal account users - Update account status and activity records - Assist with basic customer support tasks - Follow internal instructions for customer communication
Requirements - Basic experience with CRM tools or willingness to learn - Good organization and attention to detail - Clear written communication - Ability to follow instructions and manage multiple tasks
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